Your WhatsApp already knows how your business runs

What it finds in your chats

• The questions customers ask every day — pulled straight from real threads, not guessed
• How your team answers them — prices, policies and the wording that works
• The workflows behind the conversations — enquiry to quote to booking to payment to follow-up, as numbered steps
• Where things stall — the hand-offs and waiting points an AI agent could take over

Steps observed in your chats are kept separate from anything we suggest, so the write-up describes what your team really does.

How linking works

1. Open the builder on a computer and choose to train from chat history.
2. On your phone, open WhatsApp → Linked devices → Link a device, and scan the code — the same way WhatsApp Web works.
3. BobWork reads the history and unlinks automatically when the scan finishes. You can also add your website so documented and observed processes appear side by side.

No account is needed. Read the privacy notice before you link — it explains exactly what is read and kept.

What you get

• Workflows — each process your business runs, as numbered steps — who does what, and when it hands off
• SOPs — the same workflows written as standard operating procedures a new hire can follow
• Knowledge base — articles by section: company information, services and coverage, pricing and deposits, policies
• FAQs — the questions customers really ask, with the answers your business already gives
• A six-stage blueprint — acquisition → qualification → booking → delivery → payment → after-sales, each step marked as coming from your site or from industry practice
• Suggested automations — the steps an AI agent could take over first — escalation to a human, CRM updates, invoicing, booking

Download as PDF, Markdown, a plain-text SOP, FAQ as CSV, JSON, or a Dify dataset. An optional paid benchmark compares your workflow against businesses like yours — see a sample.

Not a chat-statistics toy

Most WhatsApp chat analyzers count messages and emojis. This one is built for businesses: its output is the operating manual for your customer-facing process, ready to hand to a new hire — or to an AI agent that runs the whole workflow, not just the replies.